Refund and Returns Policy
Shipping/Delivery policy
Confirmed orders will be shipped within 24 to 48 working hours. Once shipped, they’ll be delivered to you within 2-5 working days. Estimated delivery time may change due to the customer’s geographical location, shipping destination, product availability and courier partner’s delivery time & location. A delivery fee of BDT. 60 is applicable on orders below BDT. 500.
In case of one or more defective products in your order, please register a single complaint as the return/replacement will be arranged only once.
Customers are advised not to accept tampered or damaged shipments.
Cancellation of unusual orders
There may be certain orders that BD Beauty Glamorous cannot accept, and therefore, we reserve the right, at our sole discretion, to cancel any order. Some reasons may include errors in pricing, certain issues identified by our fraud avoidance department or any order placed using a technological glitch/loophole, etc. We will notify you in case your order has been canceled fully or partially or if any additional information is required to ship your order.
Refunds for cancelation of unusual orders
Refunds are processed in a maximum of 3 to 5 working days from the date on which bdbeautyglamorous.com cancels the order. In case of prepaid orders through Credit Card, Debit Card or Net Banking, the amount will be transferred back to the account from which it was paid. In the case of Cash-on-Delivery order, a refund cheque will be deposited in your bank account in favor of the “Billing Name” used while placing the order or an NEFT transfer will be attempted. Please note that Cash-on-Delivery charges and Shipping Charges (if applicable) are not refundable.